Policies

Electronic/Digital ILL Request

• Requests for digital or electronic items may be submitted online through the Maguire Medical Library interlibrary loan form, by email to medlibrary@med.fsu.edu, via our LibChat service, through OneSearch, in person at the library desk, or by phone at (850) 644-3883.

Physical ILL Request

• Physical items may be requested through UBorrow, through OneSearch, or via the Maguire Medical Library interlibrary loan form.
  • If an ILL request for a physical item cannot be fulfilled, a digital copy of the item may be substituted where possible.

• Patrons can request articles, books, book chapters, and other eligible materials not owned by FSU Libraries.

Exclusions

While every effort will be made to fulfill all ILL requests, some materials are not available to request from lending libraries for a variety of reasons. Below is a list of the most denied materials for ILL requests:

• Materials that are already owned by our library or are currently on order.
• Textbooks, rare/antique books, fragile items, DVDs/CDs, and popular fiction/non-fiction reading material.
  • Some rare/antique books and items may be available through digitization/scanning projects; please contact the Maguire Medical Library ILL Department directly for assistance with these requests.
• Digital or electronic resources that are restricted by copyright laws.
• Materials that exceed the library’s price per request threshold (>$100 per request) or that are otherwise deemed too cost prohibitive for the library to obtain.
  • If a request is too cost prohibitive, the ILL Department will notify the patron for alternative solutions.

• Electronic/Digital Article Requests: electronic items, such as articles and e-book chapters, typically take 1-3 business days to process and fulfill.
  • Rare or difficult to source electronic requests may require up to 14 business days to fulfill; patrons will be notified if their request exceeds 7 business days.
• Print Material Requests: print material requests typically require 7-21 business days to process and fulfill due to shipping requirements.
• UBorrow Requests: See the FSU Libraries’ UBorrow page for more information on UBorrow request processing time.

Electronic/Digital ILL Requests

• Electronic or digital ILL requests will be delivered to patrons as a protected PDF file via email from the Maguire Medical Library email account: medlibrary@med.fsu.edu.
  • If a specific patron email address is not provided, the requested item will be sent to the patron’s default FSU email address.

Physical ILL Requests

• All physical UBorrow and ILL requests must be picked up at the Maguire Medical Library on the Tallahassee campus. Physical ILL requests will not be shipped to other locations for pickup.
  • Patrons who are eligible for LEDS may request delivery to their campus office.

Distance Borrowers

• The Maguire Medical Library does not order or ship physical ILL requests to distance borrowers. If a requested item is only available in print, or if a distance borrower requires a physical copy to meet a unique need, please contact the Maguire Medical Library ILL Department directly to discuss your ILL request.

Lending Period

• All ILL item loan periods are determined by the lending library and will be communicated to the patron at the time of pickup.

ILL Renewals

• Renewals may be requested for any physical ILL item but are subject to the lending library’s approval. Patrons must contact the Maguire Medical Library Interlibrary Loan Department at least three days before the due date to request a renewal.
  • In some cases, renewals may be submitted via a patron’s account in OneSearch; however, patrons must still contact the Maguire Medical Library Interlibrary Loan Department directly to confirm the renewal.
• See the FSU Libraries’ UBorrow page for more information on UBorrow renewals.

• All physical ILL and UBorrow materials must be returned to the Maguire Medical Library by the stated due date.
  • If a physical ILL or UBorrow item is returned to another FSU library, patrons may be responsible for any overdue or lost item fines or fees.
• Items must be returned in the same condition as when borrowed.
  • If an ILL item is returned damaged, patrons will be responsible for any associated fines/fees.

• MML ILL Fees: There is no fee for requesting items. Maguire Medical Library provides ILL requests to all FSU COM affiliates free of charge.
• Overdue Fines & Replacement Fees: Patrons are responsible for any overdue fines, damage, or replacement fees for ILL items, as set by the lending library.
  • See the FSU Libraries’ Late Fines and Lost Materials for more information on fees and charges for overdue, lost, and/or damaged items.

Failure to comply with the Maguire Medical Library’s ILL policies, or to pay any fines/fees levied on ILL items, may result in temporary suspension of ILL privileges, library account restrictions, and/or a complete loss of ILL privileges.

Please contact the Maguire Medical Library Interlibrary Loan Department directly if you have any questions or concerns regarding ILL services or your account.